Acquisition FAQs

Point of Contacts

Brittney McNeal - Equipment Financing Sales Account Executive

bmcneal@centrafunding.com

781-346-9189

Caden Walton - Equipment Financing Sales Account Executive

cwalton@centrafunding.com

682-432-0563

Q&A

1. Why was the fromer LeaseQ/TimePayment Restaurant & Franchise team acquired by Centra Funding?
   • The acquisition by Centra Funding represents an exciting opportunity for our restaurant team to enhance our services and offerings for our partners and customers. Centra Funding's resources and expertise will enable us to provide even better support and financing solutions to the foodservice industry. TimePayment has changed their business model, so this move ensures our team can continue to operate in the foodservice industry.
2. How will this acquisition affect our partnership with the former LeaseQ/TimePayment Restaurant & Franchise team?
   • Our partnership remains unchanged, and we are committed to providing the same level of service and support you have come to expect from our team. The acquisition by Centra Funding will only strengthen our ability to serve you and your customers better! We’ve already started working with Centra on new foodservice industry programs, and we’re looking forward to being able to offer more competitive rates and increased support.
3. Will there be any changes to the former LeaseQ/TimePayment Restaurant & Franchise team or our points of contact?
   • Our team remains intact, so your point of contact has not changed. Our team’s phone numbers are being retained, so you can still use the phone numbers you’ve been using. We will communicate any changes to your points of contact as they occur.
4. Will there be any changes to the financing options or programs offered?
   • We are constantly working to enhance our financing options and programs to better serve our partners and customers. While we are seeing TimePayment remove some programs, such as the EarlyPay option and deferred payment options, the acquisition by Centra Funding will enable us to expand our offerings and provide more flexible solutions to meet your customer’s needs. Centra can work with day-one startups and we look forward to continuing to help both new and established operators!
   • We will continue to offer our white glove, one-stop shop services; when customers apply with us we'll use our network of lenders to find the best pricing and structure, so customers don't have to spend their time shopping around for quotes. This frees them up to focus on running their businesses! Our commitment to transparency provides peace of mind in our customers' financing decisions.
5. How will this acquisition impact the application and approval process for financing?
   • We expect the acquisition to streamline our processes and improve the speed and efficiency of our application and approval process. This means faster funding and better service for you and your customers! The sale included the LeaseQ dashboard system, so you will not see any changes to that system other than our rebranding. The application links you have been using were generated from the LeaseQ dashboard, so you can continue using those links.
6. What can we expect in terms of support and communication during this transition?
   • We are committed to keeping you informed every step of the way. You can expect regular updates and open communication as we transition to Centra Funding. Our team is here to support you and ensure a smooth transition. We are excited to have been giving the green light to hire additional Account Managers to support our partners and customers, and we will communicate with you if your main point of contact changes as our team expands.
7. I have digital flyers I send to customers and marketing collateral branded for the former Timepayment Restaurant & Franchise/LeaseQ in my showroom. Will I be getting updated materials?
   • Absolutely! Our team is working hard to get you all of the materials you’ve been using, and more! In the coming months you’ll be seeing new digital tools as well as physical collateral to replace what you’ve been using. Don’t worry- the phone number and QR code links will not be changing, so your team and customers can still use those items until your replacements arrive. If you have any immediate marketing needs, please reach out to Caden Walton at cwalton@centrafunding.com and he’ll ensure you get everything you need, quickly.
8. I have your website integrations on my site; how do I update them?
   • If you’re linking to our landing page on your site, you don’t have to do anything! We’re working on rebranding the dashboard and the integrations there on our end, and as we release those changes, you’ll see them reflected on your pages. If you have built a page on your site with our information, please reach out to Caden Walton at cwalton@centrafunding.com to get updated materials to use on your site.
9. How does Centra Funding's vision align with your team’s values and commitment to the foodservice industry?
   • Centra Funding shares our passion for the foodservice industry and is dedicated to providing innovative financing solutions and exceptional service. Their vision aligns perfectly with our team’s values, and we are excited to join forces to better serve our partners and customers. We remain focused on providing you with the training, marketing collateral, and support you need to make offering financing easy and effective, and we will continue to treat your customers with the care and transparency that you would treat them with.